Terms of Service

Welcome to Flippy (the "Service", available at www.my-flippy.click). These Terms of Service (the "Terms") govern the use of the Service, provided by:

Tiziano Teso
Via Fratelli di Dio 323, 20099 Sesto San Giovanni (MI), Italy
Email: privacy@my-flippy.click

(the "Provider", "we").

By creating an account or using the Service you accept these Terms. If you do not accept them, please do not use the Service.

Flippy lets you upload PDF documents and turn them into digital page-turning flipbooks, to share with a link or embed in a website.

The Service is available in a free plan and in paid plans. The features, limits and prices of each plan are shown on the Pricing page. At present:

• the Free plan allows up to 3 publications, each up to 30 pages, showing the “Made with Flippy” badge;
• the Pro plan allows unlimited publications, each up to 150 pages;
• the Business plan adds to Pro the ability to sell your flipbooks (see section 7).

To publish flipbooks you need an account, which you can create with your email address (with a sign-in link or a password) or with your Google account. You are responsible for keeping your credentials confidential and for the activity carried out with your account.

Minimum age: you must be at least 14 to use the Service. You must be of legal age to subscribe to a paid plan or sell flipbooks.

3.1 Responsibility

You are solely responsible for the content you upload. By uploading a document you declare that:

• you own the rights to it, or have the permissions needed to publish it;
• it does not infringe copyright, trademarks, image or privacy rights or other third-party rights;
• it is not illegal and does not breach the Acceptable Use Policy.

The Provider does not review content before publication and is not responsible for content uploaded by users.

3.2 Licence

Your content remains yours. By uploading it you grant the Provider a non-exclusive, free licence limited to what is needed to provide the Service: storing it, converting it into a flipbook and displaying it according to the visibility settings you choose. The licence ends when you delete the content or your account.

3.3 Reports and removal

The Provider may remove content or suspend accounts upon reports from third parties or at the request of authorities, when content is manifestly unlawful, infringes third-party rights or is subject to an order.

How to report content

If you believe a flipbook infringes your rights or is unlawful, write to privacy@my-flippy.click stating:

• the link to the flipbook;
• which right you believe is infringed and why;
• your contact details;
• a good-faith statement that the information provided is accurate.

The Provider assesses the report within a reasonable time and, if the infringement is manifest or confirmed by an order, removes the content or blocks access to it. For copyright reports see also the Copyright Policy.

Counter-notice

Whoever uploaded removed content can send a counter-notice to the same address, explaining why they believe it does not infringe any right. If the original report proves unfounded, the content may be restored.

Abusive reports and repeat infringements

Reports made in bad faith or with false information may lead to the suspension of the reporter's account. The Provider may close the account of anyone who repeatedly infringes third-party rights.

4.1 Prices and renewal

Paid plans are monthly or yearly subscriptions, depending on the options available for each plan, at the price shown on the Pricing page at the time of subscription. The price shown is the final amount to pay. Payments are handled by Stripe: the Provider does not receive or store your card details.

The subscription renews automatically at the end of each period (month or year, depending on the option chosen), charging the payment method you registered, until you cancel it.

The Provider may change prices with at least 30 days' notice, sent by email. Changes do not apply to the period already paid; if you do not accept the new price you can cancel before the renewal.

If a payment fails and is not settled, the subscription ends and the account returns to the Free plan.

4.2 Withdrawal and refund within 14 days

At checkout we ask you to accept these Terms and to confirm that you want the subscription to start immediately.

First subscription. Within 14 days of your first payment you can withdraw and get a full refund, without giving any reason: use the Request a refund button in the Dashboard, or write to support@my-flippy.click from your account email address. The refund is issued immediately to the same payment method (it usually takes 5-10 business days to arrive), the subscription is cancelled and the account returns to the Free plan.

Renewals. Renewals, monthly or yearly, are not refundable: if you do not want to renew, cancel at any time before the renewal date (section 4.3).

New subscriptions. If you subscribe again after cancelling and you are a consumer, you can still withdraw within 14 days of payment by writing to support@my-flippy.click. Since you asked for the service to start immediately, we refund the part of the period not yet used (Article 57(3) of the Italian Consumer Code, Legislative Decree 206/2005).

4.3 Cancellation

You can cancel the subscription at any time from the subscription management portal, available from the Dashboard. Cancellation takes effect at the end of the period already paid: until then you keep the plan's features, then the account returns to the Free plan.

When you return to the Free plan, flipbooks already published stay online, but you cannot create new ones while you have more publications than the Free plan allows, and features reserved to paid plans stop working.

4.4 Changing plan

You can switch from one paid plan to another, or from monthly to yearly billing, without opening a new subscription: the price changes on your existing subscription. The remaining period already paid is settled straight away: if the new plan costs more you pay the difference immediately, if it costs less you get a credit that is deducted from your next payments. You always see the amount before you confirm, both when you switch to the Business plan from the Pricing page and in the subscription management portal, where the other changes are made.

After a plan change, the first-subscription refund in section 4.2 no longer applies automatically: you can request it by writing to support@my-flippy.click.

By using the Service you agree to follow the Acceptable Use Policy. In particular you may not use it to publish unlawful content, spread malware or spam, commit fraud, access other people's accounts or data without authorisation, or disrupt its operation.

Breaching these rules may lead to the removal of content and the suspension or closure of the account.

If you enable email collection ("email gate") on one of your flipbooks:

• you are the controller of the contacts collected, and you are responsible for using them in compliance with the GDPR and with the consent readers gave you;
• you must provide your name and a valid contact, which the Service shows to readers in the collection form;
• you must answer readers who want to exercise their rights.

The Provider stores and processes these contacts only on your behalf, as a processor under Article 28 GDPR: it uses them solely to show them to you and let you export them, does not use them for its own purposes, and deletes them when you delete them, when you delete the flipbook or the account, or when a reader asks for their deletion.

With the Business plan you can sell your flipbooks at a price between €2 and €500, after connecting your own Stripe account.

• You are the seller. The buyer's payment is charged directly to your Stripe account: the sales contract is between you and the buyer, and the Provider is not a party to it.
• The Provider takes no commission on sales. Stripe's fees are governed by your contract with Stripe.
• You bear the seller's obligations: tax obligations (receipts, invoices, taxes), information duties towards consumers, customer support and refunds to buyers, including the right of withdrawal where applicable.
• The Service sends the buyer a personal, permanent access link to the purchased flipbook, which remains valid as long as the flipbook is published. If you delete a sold flipbook or your account, buyers lose access: any consequence towards them is your responsibility.

The Provider delivers the Service with the utmost care, but does not guarantee that it will always be available, uninterrupted or error-free. The Service relies on third-party providers (hosting, database, payments) that may suffer outages beyond the Provider's control.

The Provider may change, suspend or discontinue the Service or some of its features, with reasonable notice where possible. If it permanently discontinues a paid plan, it refunds the part of the subscription already paid and not used.

The software, trademark, logo and design of the Service belong to the Provider or its licensors. These Terms do not transfer any right in them to you, other than the use of the Service.

To the extent permitted by law, the Provider is not liable for:

• indirect damages, loss of data, loss of profit or business interruption arising from the use of, or inability to use, the Service;
• content published by other users;
• outages due to causes beyond its reasonable control, including failures of its providers.

We recommend that you always keep a copy of the documents you upload.

If you use the Service for your business, the Provider's total liability towards you does not exceed the amount you paid for the Service in the 12 months before the event.

Nothing in these Terms excludes or limits liability for wilful misconduct or gross negligence, or the mandatory rights that the law grants consumers.

You can delete your account at any time from Settings. Deletion is immediate and permanent: flipbooks, images, collected contacts and account data are deleted, and any subscription is cancelled. Before deleting your account you can download your data from Settings.

The Provider may suspend or close your account if you breach these Terms, notifying you where reasonably possible, except in cases requiring immediate action (for example manifestly unlawful content or requests from authorities).

The Provider may change these Terms, for example when the Service or the law changes. The date at the top shows the latest change. Significant changes are announced by email at least 30 days in advance; if you do not accept them you can delete your account and, if you have a subscription, cancel it before they take effect.

These Terms are governed by Italian law.

If you are a consumer, disputes fall within the jurisdiction of the court of the place where you live, and you keep the mandatory protections provided by the law of your country of residence in the European Union. If you use the Service for your business, the courts of Monza (Italy) have exclusive jurisdiction.

For questions about these Terms:

Tiziano Teso
Via Fratelli di Dio 323, 20099 Sesto San Giovanni (MI), Italy
Support: support@my-flippy.click
Privacy and legal matters: privacy@my-flippy.click